How do I book an eBike?
Simple. Just click our 'Book an eBike' button on the website, and follow the steps to select your eBike, date and your hotel or residence code. You can then proceed with payment via Paypal, or a valid credit card.
What is your cancellation policy?
You can cancel upto 1 hour prior to the agreed collection time (daily at 9am)
Are there any age restrictions to ride the bike?
Yes. The minimum age to ride the eBike is 14 years old. However you must be 18 or over to place the order for the eBike.
Do I need to sign a Waiver?
Yes. Agreeing to the terms and conditions at the checkout counts as you signing the Waiver and agreeing to all of our poilcies. You must be 18 or over to tick the checkbox and order an eBike.
Can we rent the eBikes over a period of days?
No, the maximum and only rental period is a 1 Full Day Rental. This would be from 9am to 6pm.
Are there any weight restrictions?
Yes. The maximum weight of the rider cannot exceed 125kg on a RadRhino and a total of 100kg on a RadRunner (can accomodate 2 persons)
When and where do I need to return the bike?
Our Terms and Condition contain the full details.
Do I need to pay a deposit?
We do not take a cash deposit, nor do we action a credit card block deposit.
Am I insured?
We provide 3rd party liability, and public liability insurance for the bikes. We also have theft cover for the eBike which has an excess of €250, which is payable by the eBike renter in the event of theft. All bikes are provided with high security locks, and in the the event of theft, the incident must be reported with the police.